Support

Quick and easy access to the resources you need to troubleshoot technical issues and help you get the most out of ​ValidMind.

Find information

Open a support ticket

Need more help? Get in touch with us via our help center, live chat, email, or by phone.

NoneWhy use the Help Center?

We recommend you use the Help Center because it allows you to keep track of and view tickets on behalf of your organization.

 Help Center (recommended)

Go to support.validmind.com and submit a request.

If you have a ​ValidMind account, sign in with your login email to help us identify you.

​ Chat

Click on the chat icon on the bottom-right corner of any page in our documentation site.

If you have a ​ValidMind account, provide your login email to help us identify you.

 Email

Send an email to support@validmind.ai.

If you have a ​ValidMind account, send a message from your login email to help us identify you.

 Phone

Call +1 (877) 761-6777.

If you have a ​ValidMind account, provide your login email to help us identify you.

Connect with us

Have feedback or questions?¹

¹ To get help from a human, open a support ticket.

Submit feedback

Did you know you can submit feedback without leaving the ValidMind Platform?

1. Log in to ValidMind.

2. On any page within the platform, click on Talk to us.

3. Select the type of feedback you’d like to provide:

   • Feature request
   • Report a bug
   • Other feedback

The Talk to us. feedback panel within the ValidMind Platform

4. Provide some details on the next panel, then click Submit when you’re ready.

5. On the final screen, provide a rating for your experience with ​ValidMind so far.

   To submit another request, click on Talk to us. again.